AI GUEST CHAT

The AI guest chat hotels actually go live with.

A 24/7, multilingual AI guest chat that answers from your hotel's own knowledge base and turns real requests into tracked tickets for the right department, not just another FAQ bot bolted onto a QR code.

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HOW IT WORKS

From QR code to resolved request.

01

Guest scans a QR code

In the room, at the pool, on a table tent. No app store, no download, no login to remember beyond room number and surname.

02

AI answers in the guest's own language

Menu hours, Wi-Fi password, checkout policy: answered instantly from your hotel's own knowledge base, not a generic script.

03

Real requests become tracked tickets

"Can I get extra towels" isn't just answered, it's routed to housekeeping and tracked until it's done, automatically.

04

Staff see it the moment it happens

Each department sees only its own queue in the admin panel, on desktop or phone. No radios, no sticky notes.

BUILT FOR HOTELS

Not a generic support widget.

Off-the-shelf chat tools answer questions. This one is built around what a hotel stay actually needs: a knowledge base that's yours, requests that reach the right department, and a record of what was asked and what was done about it.

✓Answers from your hotel's own knowledge base, not a generic script
✓Every real request becomes a tracked ticket, routed automatically
✓24/7, in whatever language the guest writes in
✓No app download, no account beyond room number and surname
FAQ

Questions about the AI guest chat.

Anything else, ask it live on a demo.

A generic chatbot answers questions. This one answers from your hotel's own knowledge base and, when a guest needs something done, opens a tracked request that routes straight to the right department. It's the request-handling that a plain FAQ bot or WhatsApp thread can't do on its own.

Guests write in their own language and get answered in kind. You don't maintain separate scripts per language.

Yes. Overnight, on a skeleton crew, during a busy check-in rush: the chat answers immediately, and anything that needs a person still gets logged and routed for the next shift.

A room number and surname is the only sign-in. No app to install, and nothing left on a guest's phone after checkout.

See it answer a real guest question, live.

Book a Free Demo